Singapore Airlines, Air New Zealand, & Qantas: You’re the Best!

We can truly claim the changes we have made to our schedule are truly working. How refreshing it is to be dealing with great carriers and real people and be rid of UPS and their nonsense. We have known Mike Wang for years and a finer airline executives we could not wish to know. In some ways Mike at SQ had tough acts to follow as this airline keeps its staff and more importantly keeps them happy. Mike has only been there a couple of years or so but he has inherited their culture. The same can be said of Air NZ’s Sal San Filippo and Eric Bimber and we can also throw in Qantas’ Eamon Tansey and Jim Prasad. All these guys are long standing, hard working executive who match our old fashioned way of doing business. Peter Lamy and I can claim personal friendships with them all. Why? I will throw in a few words; integrity, decency, humble, servile when it comes to the customer, caring, classy, well mannered, responsive, responsible and relationship orientated . They don’t hide behind a corporate curtain, they aren’t scared to tell the truth (even if it hurts) they don’t mind going that extra yard to look after your best interest, and yes they are real; you actually see them in person on a regular basis.

Apart from Ron Labac and Mike Scanlan at the “old” FedEx, I have never mingled such worthless people as I did when I was in the clutches of the integrators. As far as I am concerned UPS can take a permanent hike as they will never see another kilo of our freight because we absolutely have three of the best airlines with the best people in the world looking after our freight and we need look no further than them for our Asian and South Pacific needs. I don’t know why it took so long for me to see the light.

Thanks again SQ, NZ and QF. You all run a great operation and we feel privileged being your customer.

Tags: AirNewZealand, Asia, Eamon Tansey, Eric Bimber, FedEX, Jim Prasad, Mike Scanlan, Mike Wang, NZ, Peter Lamy, Qantas, QF, Ron Labac, Sal San Filippo, Singapore Airlines, south pacific, SQ, UPS